面试常见问题经典回答

面试常见问题经典回答（精选6篇）

面试常见问题经典回答 篇1

问题一：“请你自我介绍一下”

答：您好：我叫×××，今年23岁，来自美丽的××，毕业于××××。我学的专业是机械设计制造及其自动化（英文是：Mechanical design and Manufacture andAutomation）我们学的专业涉及的范围比较广，所学的科目就很多。比如：相关的主要课程有：机械制图、机械设计、机械原理、机械制造工艺学、数控技术、工程材料、工程力学、电工电子技术等。不过您从我的成绩看我的这些科目学得并不是很出色的的，但是不代表我大学浪费了时间，其他都没学。相反我充分利用了其他时间来学了很多和专业相关我自己比较感兴趣的东西，比如：我学习了一些机械设计方面运用很多的绘图软件，所以很擅长运用主流三维软件结合其他相关三维软件进行3D图形造型设计。比如：PRO/E、UG、CATIA结合imageware、geomagic、autoCAD等。谢谢！

问题二：“谈谈你的家庭情况”

答：家中有：父亲、母亲及一个妹，父母多年在外工作赚钱，我妹没考上大学已经参加了工作。所以家里一直给我花了不少上学的钱。虽然和父母在家里相处的时间不多，但是我们的关系从来都很融洽。基本一星期就给家里打一次电话，而且和我爸通话很多。他经常说：“还是那句话，学习是最重要的。”呵呵！

问题三：“你有什么业余爱好？”

答：平时学习之余经常会运动，像是：跑步！我自己经常会唱歌什么的，我觉得都是很不错的，学习有时感觉枯燥或者产生压力了，可以很好的缓解和放松，心情会变得很好。学习或者工作的效力也就高了！

问题四：“你最崇拜谁？”

答：我最崇拜我的父亲。从我5、6岁时他就在外面工作赚钱，一直到现在他在心目中很成功。我在他身上看到、学到了许多东西。正直、善良、做事努力、认真。人际关系很好等。所以我觉得他是一个标准的中国式男人。呵呵！

问题五：“你的座右铭是什么？”

答：我的座右铭是：“只为成功找方法，不为失败找借口”。因为失败而总是找借口的人，说明了他先前心是很浮躁的。心不静是很容易把事情做糟的！所以应该在失败中寻找你后来成功的方法，积累失败的经验。才是最重要的！

问题六：“谈谈你的缺点”

答：“对朋友太诚心，做事太认真”是我的优点也是我的缺点吧。因为我感觉有时候我对朋友太热心反而让他觉得你很烦，甚至婆婆妈妈的。而有时候做事太认真了可能事情被做过了头我还不知道，就像画蛇添足一样了！

问题七：“谈一谈你的一次失败经历”

答：没有考上自己理想的大学吧。可能高中时因为各方面的原因，首先那个时候自己浪费了一些时间搞其他更学习无关的事情，而我自己觉得没有受到大的影响，但是高考证明了自己是完全错的，结果失败了。可能也有来自老师、亲戚朋友方面的压力吧。呵呵！

问题八：“你为什么选择我们公司？”

答：我通过了解了贵公司相关的资料信息后，觉得：我掌握的知识和技能能够胜任贵公司招聘的职位，能够有很大的空间为贵公司效力，做出贡献。另一个重要原因是：贵公司的企业文化、人文环境都很优秀。所以我毫不犹豫的选择了公司。

问题九：“对这项工作，你有哪些可预见的困难？”

答：工作中难免会遇到诸多困难，比如和同事之间因为设计思路方面的意见不一致或者某项任务可能超出了自己的能力范围而使工作延期等。但工作中出现一些困难是正常的，也是难免的，只要有坚忍不拔的毅力、良好的合作精神以及事前充分的准备，任何困难都是可以克服的。”

问题十：“如果我录用你，你将怎样开展工作”

答：先听取领导的指示和要求，然后就有关情况进行了解和熟悉，接下来制定一份近期的工作计划并报领导批准，最后根据计划开展工作。

问题十一：“与上级意见不一致，你将怎么办？”

答：在一般不是很严重的情况下，我会给上级必要的解释和提醒，服从上级的意见。但是对于涉及公司利益的重大问题，我希望能向更高层领导反映。

问题十二：“我们为什么要录用你？”

答：首先我符合贵公司的招聘条件，我目前掌握的技能、加上我的责任感和良好的适应能力及学习能力，完全能胜任这份工作。我十分希望能为贵公司服务，如果贵公司给我这个机会，我一定能成为贵公司的栋梁！

问题十三：“你能为我们做什么？”

答：努力做好我的工作，提升公司业绩，不断打响公司品牌，给公司创造最大的价值。

问题十四：“你是应届毕业生，缺乏经验，如何能胜任这项工作？”

答：作为应届毕业生，在工作经验方面的确会有所欠缺，因此在读书期间也一直利用各种机会在这个行业里做兼职。但是我觉得较强的责任心、适应能力和学习能力，以及勤奋、努力也是衡量某人是否能胜任这个工作的重要因素。所以我完全能胜任这份工作。

问题十五：“你希望与什么样的上级共事？”

答：做为刚步入社会的新人，我觉得我会多要求自己尽快熟悉环境、适应环境，而不应该对环境提出什么要求，能发挥我的专长就OK。

问题十六：“请介绍一下你所学的专业”

答：我所学的专业是机械设计制造及其自动化。它涉及的范围比较广，所学的科目就很多。比如：相关的主要课程有：机械制图、机械设计、机械原理、机械制造工艺学、数控技术、工程材料、工程力学、电工电子技术等。它是一门运用技术学科，比如我们可以从事设计、研发产品方面的工作或者产品模具设计方面的工作，运用所学知识（包括一些CAD/CAM软件的运用）我们可以设计创造一些新的产品，或者在原有旧产品的基础上进行改进来得到人们或者客户满意的产品。从事这些工作的人一般都叫研发设计人员模具设计师或者机械设计工程师。

问题十七：“你的职业目标是什么？”

面试常见问题经典回答 篇2

管理风格

Q：How would you describe your management style?

应答思路：在面试管理人员时，主考官通常会对应聘者的管理风格进行提问，因为管理风格在很大程度上决定了管理者与下属关系的好坏。应聘者可以主要强调以下三方面：①说明自己不会和下属不分级别地打成一片，因为这样不利于约束下属；②说明自己也不会成为一名高傲冷漠、拒人于千里之外的管理者，因为这样难以从下属那里了解到工作中存在的问题；③强调自己的管理风格并非一成不变，能够针对不同下属、不同公司的情况调整自己的管理风格。

参考回答：First of all, I don’t want to be an overly friendly and understanding manager because this may make it difficult for me to discipline my subordinates, nor do I want to be an unfriendly, unapproachable manager who may not be aware of ongoing problems. I think a certain distance between my subordinates and me is necessary. This will enable me to better manage them. In addition, my management style is flexible. That is to say, I can adapt my management style to different people and circumstances and am able to make changes and improvements whenever necessary. For instance, for certain of my employees, I have been trying not to give them the answers when they ask for help with a problem. They need to learn how to come up with the solutions themselves, and I need to guide and facilitate this process. In order to do this, I allocate however much time is needed to sit down with them and work through the problem. We discuss it, and I give my view of the situation and then ask them to go away and think about the best solution.

判断和决策能力

Q：How do you make your decisions in general?

应答思路：优秀的管理人员应具备思维缜密、逻辑清晰的判断力和决策能力。应聘者在回答这一问题时可以通过列举某个决策的制定过程来说明自己具备这一能力，参考思路如下：①在决策制定之前，应聘者组织团队成员一起群策群力，采取“头脑风暴”的形式获取尽可能多的解决方案；②应聘者与团队成员一起评估每个解决方案的优缺点；③应聘者与团队成员一起判断和选择最佳方案，并执行方案。此外，应聘者还可以补充说明一点：在执行决策后，应聘者通常会组织人员对决策的实施效果进行评估，及时总结经验和教训。

参考回答：I usually follow several steps to make my decision. First, I work with my team members to brainstorm as many feasible alternatives or solutions as possible. Second, we evaluate each of these solutions by weighing advantages and disadvantages. Finally, we choose the most appropriate solution and carry it out. In addition, we also consider what goes right and wrong with any decision and learn for the future. Without feedback, we would never learn from experiences and may make the same mistake again.

委托任务的能力

Q：How do you delegate tasks?

应答思路：在回答这一问题时，应聘者要避免两种极端方式：①控制狂式，即在给下属安排任务或在下属完成任务的过程中，对每一个细节都进行严格的管理、监督和指导；②放任式，即在给下属分配任务后放任不管，对任务完成的方式和进展都不加以指导和监督。应聘者应着重强调自己会针对不同的下属采取不同的任务委托方式。譬如，对于缺乏经验的初级员工，应聘者会给予他们足够的指导和监督，这不仅有利于任务的顺利完成，而且能给下属带来一种安全感；对于经验较为丰富的员工，应聘者则不会过多地干预，以体现对下属的信任和对其能力的肯定。

参考回答：I don’t think it is effective to delegate tasks to different subordinates in the same way. It is necessary for a manager to adapt his delegating skills according to the individual he is dealing with and the situation. For example, for inexperienced employees I often use a way that involves a high level of task instruction and close supervision. I find this effective because the inexperienced employees need to be assured that they know exactly what to do and how to do it. They also require constant support to build their confidence. For more experienced employees who are comfortable with their work, I encourage independent thinking and expect them to come to me for help only when they need it. This demonstrates my trust in their ability to do the job on their own.

激励员工的能力

Q：How do you motivate your team members?

应答思路：提到对员工的激励方式，很多人马上会想到物质或金钱奖励。其实，职场中激励员工的方法有很多，例如“动机激励”法：根据员工的建议改善工作环境，让他们更加舒适地办公；让员工参与完成一项富有挑战性的任务，一起分享成功的喜悦等。现代管理理论认为，“动机激励”才是激励的切入点和根本点。应聘者在回答这类问题时可以参考美国研究员Alfie Kohn提出的有助于激励员工动机的3C原则：协作(collaboration)、满意(content)和抉择(choice)。“协作”是指员工在受到合作的鼓舞或有机会互相帮助而获得成功时，会受到激励而更加努力工作；“满意”是指员工在意识到他们的工作对组织的重要性时，会受到激励而更加努力工作；“抉择”是指员工在自己的工作中被授权进行决策时，会受到激励更加努力工作。

参考回答：I use a number of methods to motivate my team members. First, I make sure my team members have a clear understanding of their roles and responsibilities. The more they understand about their jobs and accountabilities, the more motivated they will be. I also discuss with them to help them set clear, specific and realistic targets that are agreed upon rather than dictated. In addition, I involve them in decision-making processes by asking for their suggestions, ideas and feedback. Above all, I establish appropriate reward and incentive structures and support and lead staff to success.

培养员工的能力

Q：How do you usually develop your team members?

应答思路：培养员工是管理人员的主要职责之一。管理人员有意识地培养员工有助于在提高员工能力的同时满足企业目前与将来的发展需求。应聘者在回答这类问题时，应主要突出以下几个方面：①应聘者具备培训员工的意识；②应聘者经常进行培训需求分析，掌握培训员工的方法；③应聘者经常对员工的学习情况进行监控与评估；④应聘者努力为员工的学习提供资源和帮助等。

参考回答：I develop my team members by mentoring, coaching and providing performance feedback on a daily basis. Specifically, I assess the needs of my team members and establish a plan for improvement considering available resources and the individuals’ requirements. Additionally I manage their learning by continually focusing my attention on their learning agenda and providing necessary resources to facilitate it. I also monitor their learning by getting regular feedback on their learning process.

沟通能力

Q：How would you describe your communication skills?

应答思路：要成为一名优秀的管理者，需要很高的情商，而沟通能力的好坏正是情商高低的一种体现。应聘者可以从三个方面来回答这个问题：①说明自己善于表达，能够清晰地陈述观点；②说明自己善于说服对方接受自己的观点，并能够赢得对方信任；③说明自己能够针对不同人调整自己的沟通方式，能和各类人士(包括难以沟通的人)保持良好的人际关系。

参考回答：First of all, I am good at expressing myself and presenting ideas to others. Even when the idea I’m presenting is rather complex and hard for some people to understand, I know instinctively how to communicate it with ease and clarity. Secondly, I can convince others to do what needs to be done by winning their hearts and minds. I find a sense of humor is really helpful in achieving this. Finally, I would say I work well with all types of people, including those who are not hardworking, competent and confident about their abilities. When working with this type of people, I set myself the challenge of developing them and helping them use their skills to their fullest potential. My goal is to support them towards increased competence and confidence through guidance, direction and mentoring.

行为性问题

在实际面试的过程中，上述列举的六类问题可能还会以“行为性问题”(即主考官要求应聘者讲述自己曾遇到的一个具体问题或者任务，并介绍自己如何处理这一问题或任务，以及最后的处理结果如何)的形式出现。下面笔者针对这六类问题分别列举两个相关的“行为性问题”，并提供应答思路供应聘者参考。

管理风格

☆ Describe a time when one of your team members didn’t like your management style.

☆ Describe a time when you had to make changes to your management style.

判断和决策能力

☆ Tell me about a tough decision you had to make at work. How did you go about making the decision?

☆ Describe a problem you recently experienced with an employee who reported to you. How did you solve it?

委托任务的能力

☆ Tell me about an important assignment or task that you delegated. How did you ensure that it would be completed successfully?

☆ When delegating a recent assignment, how did you show confidence in the person’s ability to do the job?

激励员工的能力

☆ Give me an example of when you successfully motivated your staff by using incentives or rewards.

☆ Describe a time you had to motivate a staff member who was reluctant to undertake an assignment.

培养员工的能力

☆ Give me an example of when you had to provide feedback to a staff member who was performing poorly. How did you go about this and what was the outcome?

☆ Tell me about a time you had to coach an employee to perform a task.

沟通能力

☆ Give me a specific example of when you had to clearly communicate your expectations to a subordinate.

☆ Describe a time when your communication and interpersonal skills helped in dealing with difficult clients or team members.

2个经典面试问题回答思路 篇3

1、数字奥秘

一家著名网络公司要招一名市场部副经理，最终进入面试的共有10人。10个人一起被叫进经理办公室。主考官首先问了一些基本情况，然后又问了一些专业问题。就在面试即将结束时，一直未张口的董事长突然说：“我这有几组数字，请说出他们之间的区别。第一组是1、3、7、8；第二组是2、4、6；第三组是5、9。”大家一个个都不知所措。两分钟后，有一位女士试探着回答道：“三组数字，它们的声调有区别。第一组读阴平声，第二组读去声，第三组读上声。”主考官们赞许地点点头。当然，最后她被录用了。

这家公司的董事长为什么要问这么一个问题呢？很明显，他们要的不是仅仅具备数字思维的员工。因为一个不能从多角度考虑问题，或者说只具备计划性而缺乏处理突发事件的能力的人，是不可能成为一名成功的职业经理人的。那位被幸运录取的女士，她的回答虽然可能和领导们预想的有些不一样，但至少说明，她的应变能力还是很强的。

敢于说“NO”

一家美资企业招聘人，我挤进了面试的队伍。同公司企划部经理和生产部经理简单交流后，财务经理走了进来。他一来就问：“你对薪酬的要求是多少？”我马上回答：“我没有要求，按公司标准就可以了。”他对我摇摇头：“很遗憾。你不对公司提出薪酬要求，那公司怎么对你提工作要求？我们需要的是精英而不是充数混饭吃的人。我想不敢对薪酬提要求的人大多没有多少真实才干。”他站起来准备离去。情急之下，我猛地站起来，“等等，经理先生，我要求月薪5000元以上，

”他朝我点了点头，给了我同老外总经理面试的机会。我敲门进去时，老外总经理正在打电话。招呼我坐下后，他一边打电话一边示意我帮他拿一个红色的文件夹，说需要告诉客户一些数据。我站起来走向文件柜，拿出一本红色文件夹递给他。谁想他突然挂了电话，说：“面试结束了，你可以走了。”见我傻了眼，他解释道：“你犯了3个错误。第一，文件柜里共有5个红色文件夹，上有编号，你没问我几号而是随便拿了一个；第二，对方正在等我的回话，你应该跑向文件柜以节约时间；第三，在你拿到文件夹的同时应该问我需要哪些数据，然后翻开找到它们再递给我。你知道，现在的杭州人才齐齐(济济)，我们需要的是各方面都很过硬的人才。”

我知道自己又没戏了。但临走时，我还是对这个美国人回敬了一句：“请问人才‘齐齐’是什么意思？”他笑着说：“当然是人才很多的意思。”我反唇相讥：“但是正确的说法是人才‘济济’，所以我提醒您在没有搞清楚之前，不要乱用中国的词汇。”

不料，第二天喜从天降，我竟然被他们聘用了。两个月后我成为这家公司的.正式雇员。

事后，我曾经问过总经理，为什么当初会选择我。他仍然保持着惯有的微笑说：“小伙子，因为我觉得你虽然当时很多素质都还不怎么样，但至少是个可塑之才。”

我再问为什么，他说：“一般的应聘者在主考官跟他说‘很遗憾’之后，都会灰溜溜地站起来离开，最多和主考官握个手。而你不一样，你知道在别人说NO之后，仍然去争取。而且你还敢于指出你的顶头上司的错误。虽然你选择的方式不排除有报复的心理。”说完，他哈哈大笑了起来。

面试常见问题经典回答 篇4

乘公共汽车要20分钟。

骑摩托只要15分钟。

走路只要10分钟。

要花1小时10分钟。

面试之九

i：

that‘s quite a way. are you planning to find a boarding house nearby， or do you have relatives you can stay with?

c：

i have an uncle living about one kilometers from here， so i‘m planning to stay with him for a while.

i‘m pretty strong. there is no problem for me to be punctual for work though i have to travel that far.

i‘m going to rent an apartment nearby.

主试人：

那很有一段路，你打算就近找个住宿的地方呢?还是有亲戚可以一起祝

应试人：

我有个叔叔住在离这里一公里的地方，所以我打算和他住一阵。

我身体很健壮，尽管要走那么远，但我完全能够准时赶到上班。

我打算在附近租房子祝

面试之十

i： how long do you think that we can depend on your working here?

c：

at least five years.

i‘ll work here until i get married.

if i enjoy the job and i feel i am making progress in the work， i would stay until i reach the age limit.

i‘ll work here as long as you expect me to .

主试人：

你认为我们可以指望你在这里干多久?

应试人：

至少5年

我将在这里一直干到结婚。

如果我喜欢这个工作，而且觉得我在工作中起色的话，我会一直呆到退休年龄。

你们希望我干多久，我支干多久。

面试之十一

i： you are single now， but what will you do when you get married?

c： i certainly will continue my work. in china married women seldom quit their work. they don‘t want to be dependent on their husbands.

主试人：你现在未婚，但是等到你结婚的时候会怎样?

应试人：我当然会继续工作，在中国已婚妇女很少洗手不干，她们不想依赖丈夫过日子。

面试之十二

i：

do you think you will want to continue working here even after you‘ve had a child?

c：

i think so.

well， that‘s something a long time in the future. i don’t know what my thinking will be then.

as a man， there is no problem for me to continue working here even after i become a father.

主试人：

你认为甚至在你有了小孩之后也会继续在这里工作吗?

应试人：

我想我会的。

唔，那是将来很久以后的事。我不知道那时我的想法如何。

作为男人，即便是在我当了爸爸之后，我也可以继续在这里工作。

面试之十三

i：

what ideas do you have if we employ you、

c：

i‘ll spare no efforts to do a good job on my post. please set your heart at ease.

i‘ll add colors and honors to your company by bringing my wisdom and ability into full play.

主试人：

如果我们录用你，你有什么想法。

应试人：

我将在我的岗位不遗余力把工作做好。请你们放心。

我将充分发挥自己的聪明才能，为贵公司增光添彩。

面试之十四

i：

do you have any particular conditions that you would like the company to take into consideration?

c：

no， nothing in particular.

yes， i can‘t work on the night shift because i have to look after my little child at night.

主试人：

你有没有什么特别的条件需要本公司列入考虑的?

应试人：

没有，没有什么特别的条件。

有，我不能上晚班，因为晚间我得照料我的小孩。

面试常见问题经典回答 篇5

面试是应届毕业生就业关键一关，要知己知彼，百战不殆。下面由 应届毕业生网(yjbys.com)向大家介绍面试问题及回答思路： 问题一：请你自我介绍一下 我就读于华南理工大学工商管理学院 , 我的专业是国际经济与贸易 , 此外还辅修了法学.在校期间 , 除了学习

面试是应届毕业生就业关键一关，要知己知彼，百战不殆。下面由应届毕业生网(yjbys.com)向大家介绍面试问题及回答思路：

问题一：“请你自我介绍一下”

我就读于华南理工大学工商管理学院,我的专业是国际经济与贸易,此外还辅修了法学.在校期间,除了学习课本,我比较喜欢参加一些课外活动.包括发传单,做家庭教师,参加各种比赛和项目.主要就是简历上介绍的那些.我比较喜欢踢足球,看各种企业培训的讲座.不知道您对哪些方面还需要进一步了解.思路：

1、这是面试的必考题目。

2、介绍内容要与相一致。

3、表述方式上尽量口语化。

4、要切中要害，不谈无关、无用的内容。

5、条理要清晰，层次要分明。

6、事先最好以文字的形式写好背熟。

问题二：最能概括你自己的三个词是什么？

思路：

我经常用的三个词是：适应能力强，有和做事有始终，结合具体例子向主考官解释，使他们觉得你具有发展潜力。

问题三：“谈谈你的家庭情况”

思路：

1、况对于了解者的性格、观念、心态等有一定的作用，这是招聘单位问该问题的主要原因。

2、简单地罗列家庭人口。

3、宜强调温馨和睦的家庭氛围。

4、宜强调父母对自己教育的重视。

5、宜强调各位的良好状况。

6、宜强调家庭成员对自己工作的支持。

7、宜强调自己对家庭的责任感。

问题四：“你最崇拜谁？”

思路：

1、最崇拜的人能在一定程度上反映应聘者的性格、观念、心态，这是面试官问该问题的主要原因。

2、不宜说自己谁都不崇拜。

3、不宜说崇拜自己。

4、不宜说崇拜一个虚幻的、或是不知名的人。

5、不宜说崇拜一个明显具有负面形象的人。

6、所崇拜的人人最好与自己所应聘的工作能“搭”上关系。

7、最好说出自己所崇拜的人的哪些品质、哪些思想感染着自己、着自己。

问题五：“你有什么业余爱好？”

思路：

1、业余爱好能在一定程度上反映应聘者的性格、观念、心态，这是招聘单位问该问题的主要原因。

2、最好不要说自己没有业余爱好。

3、不要说自己有那些庸俗的、令人感觉不好的爱好。

4、最好不要说自己仅限于读书、听音乐、上网，否则可能令面试官怀疑应聘者性格孤僻。

5、最好能有一些户外的业余爱好来“点缀”你的形象。

6、找一些富于团体合作精神的。这里有：有人被否决掉，因为他的爱好是深海潜水。主考官说：因为这是一项单人活动，我不敢肯定他能否适应团体工作。问题六：“你的座右铭是什么？”

思路：

1、座右铭能在一定程度上反映应聘者的性格、观念、心态，这是面试官问这个问题的主要原因。

2、不宜说那些医引起不好联想的座右铭。

3、不宜说那些太抽象的座右铭。

4、不宜说太长的座右铭。

5、座右铭最好能反映出自己某种优秀品质。

6、参考答案——“只为成功找方法，不为失败找借口”。

问题七：“谈一谈你的一次失败经历”

思路：

1、不宜说自己没有失败的经历。

2、不宜把那些明显的成功说成是失败。

3、不宜说出严重影响所应聘工作的失败经历，4、所谈经历的结果应是失败的。

5、宜说明失败之前自己曾信

心白倍、尽心尽力。

6、说明仅仅是由于外在客观原因导致失败。

7、失败后自己很快振作起来，以更加饱满的热情面对以后的工作。

问题八：“谈谈你的缺点”

思路：

1、不宜说自己没缺点。

2、不宜把那些明显的优点说成缺点。

3、不宜说出严重影响所应聘工作的缺点。

4、不宜说出令人不放心、不舒服的缺点。

5、可以说出一些对于所应聘工作“无关紧要”的缺点，甚至是一些表面上看是缺点，从工作的角度看却是优点的缺点.。绝对不要自作聪明地回答“我最大的缺点是过于追求完美”，有的人以为这样回答会显得自己比较出色，但事实上，他已经岌芨可危了。

问题九：有想过创业吗？

思路：

面试常见问题经典回答 篇6

关于应聘者的组织策划能力

① Tell me about a time when you had to plan and coordinate a project from start to finish.

② Describe a situation in which you had to schedule your activities to meet an objective.

问题①要求应聘者举例说明自己过去曾策划和协调的一个完整的工作项目。问题②要求应聘者描述一下自己是如何安排工作进度,从而实现一个具体的目标的。两个问题的设置旨在考察应聘者设置项目目标、安排项目工作进度、处理项目具体任务的能力。通过这些问题,还可以考察应聘者是否具备合理调配资源并有效分配任务以实现目标的能力。

① [具体任务] I headed up a project which involved sales personnel and engineers. [执行步骤] I organized a meeting to get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to begin implementation of the plan. [完成结果] It was a great success, and I was commended for my leadership, but I was most proud of the team spirit and cooperation.

② [具体任务] I had to complete a technical report every month. This involved collecting a large amount of information from different departments. [执行步骤] I scheduled all the data collecting tasks. Each department was given a monthly deadline to submit information to me and I scheduled reminders to be sent out before the deadline. I set aside a time in my diary each month to check all the information. Then I allocated time for writing up the report. [完成结果] This worked well and I comfortably met my deadline.

关于应聘者的团队合作能力

① What kinds of people do you have difficulties working with?

② Describe a time when you demonstrated the ability to be an effective team member.

问题①要求应聘者具体说明和哪一类人共事有困难。通过这个问题,主考官想从侧面了解一下应聘者的团队合作能力。应聘者在回答这一问题时,比较明智的选择是如实讲述自己不擅长与某类人共事,但尽量将回答的重心放在如何成功地与此类人沟通方面。应聘者可以首先简述自己不愿和这类人共事的原因,然后说明自己如何积极与他们沟通并取得共识,从而解决问题,最后别忘了强调自己从中学到的东西。问题②旨在考察应聘者是否具备与新团队成员培养良好合作关系并为团队作贡献的能力。应聘者应举例说明自己是如何与新团队成员积极沟通培养良好关系,以及自己是如何理解团队目标并为团队作出重要贡献的。

① [具体问题] In my last two jobs I have worked with people from different backgrounds and cultures. The only time I had difficulty was with people who were dishonest about work issues. [解决措施] I worked with one man who was taking credit for the work that his team accomplished. I had an opportunity to talk with him one day and explained how he was affecting the morale. He became very upset that others saw him that way, and said he was unaware of his behavior or the reactions of others. [处理结果] His behavior changed after our talk. What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out.

② [具体问题] I was transferred to a new team at my last company. The team members were not welcoming, and I was not included in their meeting discussions. [解决措施] I asked each team member to talk to me about their expectations of me as part of their team. I explained that I understood their reluctance to trust and accept me straight away, but I wanted to make positive contributions to the team. We discussed team objectives, individual roles and working styles and started to develop a rapport with each other. I made sure that I asked for their advice and feedback initially, and gradually I earned their trust. [处理结果] The team learned to be more flexible in their approach to new staff members, and I learned that one has to earn trust and acceptance. Our team works really cohesively towards its goals now.

关于应聘者的抗压适应能力

① Tell me about how you worked effectively under pressure.

② Tell me about a time when you had to quickly adjust your work priorities to meet changing demands.

问题①要求应聘者描述一下自己如何在压力下成功完成工作。通过这个问题,主考官想了解应聘者是否能在压力巨大或工作条件困难的情况下成功完成工作任务。回答这种问题,应聘者要举出实例,着重强调自己具备沉着冷静地面对压力的素质,并懂得如何为自己减压。问题②考察应聘者是否具备为满足不同的工作需求而调整工作重心的能力。应聘者在回答这一问题时,应举出代表性的例子强调自己能够有效调整自己,以适应不同环境下的工作,同时履行不同职责。

① [具体任务] While at the KDC factory, we were faced with a sudden and big order increase for the power tools. It was for a new customer and urgent. [执行步骤] I immediately sat down with the production supervisor and manager. We were able to make a workable plan that guaranteed materials were available and met the production deadline. We also paid a few visits to this customer to make sure that we completely understood their needs. [完成结果] While it was challenging and involved long hours, the pay-off was a signed contract with this new customer.

② [具体任务] I was in the middle of planning a new product launch for the company when I was asked to prepare a feasibility report for a big project we were tendering for. [执行步骤] I made an outline of the information I needed immediately for the report and assigned a portion to each of my staff. I spent the next couple of days drawing up schedules of the tasks that needed to be carried out to complete the report and meeting with staff members to brief them and get feedback. I was then able to refocus on completing the new product launch on time. [完成结果] The feasibility report was completed on time with great efforts made by each staff member, and I didn’t miss the deadline of the new product launch.

关于应聘者在注重细节和工作标准方面的能力

① Describe what you did to control mistakes in your work.

② Tell me about a time when you were not satisfied with your work performance. What did you do about it?

问题①要求应聘者描述一下自己是如何控制工作中的失误的。通过这一问题,主考官想了解应聘者是否能全面关注工作任务中各方面的细节,并准确无误地完成任务。应聘者在回答该问题时,应强调自己是一个严格、细心的人,在工作中十分注重细节,并且经常检查细节方面的问题,从而能有效杜绝失误的出现。问题②要求应聘者举例说明对自己工作表现有哪些不满意的地方。主考官想通过这一问题了解应聘者如何为自己制定具体的工作标准,以及在工作出现问题时能否及时予以纠正。在回答该问题时,应聘者应强调自己一直为自己的工作设置非常高的标准,一旦发现工作表现不符合标准时,总是积极地采取措施,弥补不足之处。

① [具体任务] In my last position I had to make all the conference arrangements for my line director. [执行步骤] I listened carefully, wrote down what he needed and then read it back to him to confirm that I had everything right. I would also follow up with a detailed email to check again. Once I had made the arrangements I would set up a time to get his feedback and check I had everything he needed. I then followed this up with an email with all the confirmed details. [完成结果] This was time-consuming for both of us, but it meant that no errors were made in the arrangements. It would have been frustrating and costly not to have made such thorough checks.

② [具体问题] Once my sales performance review rating was lower than I had expected. [解决措施] I met with my line director to make an action plan for improvement and set very specific sales targets to be met on a monthly basis. I worked very hard to meet these targets and constantly monitored my sales performance. I also asked for regular feedback about my performance. [处理结果] After six months, my line director conducted another review and my rating was much higher.

总之,在面试过程中,主考官主要想通过行为性问题了解应聘者在某一特定情形下的具体表现,从而考察应聘者是否符合应聘职位的具体要求。在回答问题前,应聘者应仔细聆听问题,给出的回答要尽量明确、详细,以便主考官从中了解你是否真正具备该职位所需要的技能和素质。以下笔者补充提供了一些类似的常见行为性面试问题,以供应聘者实战演练:

①Give an example of an occasion when you used logic to solve a problem.

②Give an example of a goal you reached and tell me how you achieved it.

③Describe a decision you made that was unpopular and how you handled it.

④What do you do when your schedule is interrupted? Give an example of how you handle it.

⑤Have you had to convince a team to work on a project they weren’t thrilled about? How did you do it?