透析外企面试如何回答刁钻问题

2024-08-02 版权声明 我要投稿

透析外企面试如何回答刁钻问题(精选6篇)

透析外企面试如何回答刁钻问题 篇1

在外企面试中,主考官除了就应聘者目前的工作、所应聘的职位、应聘者的职业规划、薪水期望、个性特征、专业技能、业务能力、团队合作等方面提出问题以外,还可能问及一些令人措手不及、意想不到的问题,譬如:“How many years do you need to earn RMB100,000?”“Don’t you think you are overqualified?”等。主考官问这类问题的目的不仅是要考察应聘者的临场反应能力和灵活应变的思维方式,更重要的是对应聘者的各方面素质和性格特征有一个尽可能全面和深层次的了解,以进一步确定应聘者是否符合公司需求。由于这类问题很难预测,而且不易回答,故笔者称之为“面试刁钻难题”。主考官通常会从应聘者的信心(Confidence)、雄心(Ambition)、忠心(Loyalty)、细心(Carefulness)、用心(Dedication)等五方面提出相关的刁钻难题,在此笔者将就这几方面常见的难题进行剖析,并提供应答思路和参考回答。

应聘者的信心(Confidence)

① As we have many candidates for this position, we will consider your application after you’ve worked a three-month unpaid trial period.What do you think?

② If this were your first annual review with our company, what would I be telling you right now?

这两个问题是为了考察应聘者的自信心而设置的。经笔者调查发现,针对第一个问题“你能否不带薪水为公司工作三个月?”,多数应届毕业生给出的回答是肯定的,即接受主考官的要求。显然,这一回答不够妥善。根据合同法,公司应当给员工的劳动提供报酬,否则违反法律。当然在面试时,不必这样生硬作答。应聘者应当自信地指出自己的劳动会给公司创造价值,获得报酬也是理所当然的。第二个问题谈到如果面试考官要对你进行第一次年终评估,你希望他会对你说些什么。对于这种自我评价式的问题,应聘者也应当以自信、积极的方式如实说明自己所做出的成就以及应得到的奖赏,不必过分谦逊。

① I’m afraid I can’t work unpaid for that long.If you give me a chance to work for you, I’m sure that my work and experience would bring benefit to your company.If I could contribute to the company, then I should naturally be compensated for my work.② You’d be thanking me for a job well done and would say that you look forward to continuing to see good work from me.Moreover, I would anticipate that you would explain how you really appreciated my spending extra time on some key projects.应聘者的雄心(Ambition)

① How many years would you need to make RMB100,000?

② Why did you stay in your last job so long?

公司在招聘职员时,尤其是招聘销售人员时,有时会问及以上刁钻难题来了解应聘者是否具有雄心壮志。在回答这类问题时,应聘者切忌过于谦虚。例如,针对第一个问题“挣十万元钱,你需要多少年的时间?”,应聘者首先应当为自己设置一个较高的目标,然后为实现目标制定一个计划,接着通过执行计划来实现目标。应聘者应该向主考官充分展示自己的远大抱负、胆识和魄力。在回答第二个问题时,应聘者应当说明自己多年未更换工作的原因并非是安于现状,不愿意接受新事物或学习新知识,而是因为这些年一直都在学习、进步,并一直在承担新的、具有挑战性的工作。应该着重强调自己积极上进,善于学习,并且具有雄心壮志。① I think I can make this money within one year.If you offer me this job, first I will set a relatively high sales target, based on which I will make a sales plan.Then I will apply

myself to the plan so that I can achieve or even exceed my sales target.With the annual profit, I will also be rewarded with a certain amount of money, which I think won’t be less than RMB100,000.② I was in my last job over seven years.During that time, I completed an advanced technical degree and was assigned to other departments twice in six months.As a result, I learned additional skills that are normally not related to that particular job.应聘者的忠心(Loyalty)

① Why have you changed jobs so frequently?

② Don’t you think you are overqualified?

③ What would you do if one of our competitors offered you a position?

④ How long would you plan to stay with our company?

⑤ What do you think you can learn from this job?

绝大多数公司都希望自己招聘的员工能够效忠于公司,能够长久地为公司服务,除非员工由于自身原因无法胜任工作。因此,主考官有时会通过问及以上这类问题来了解应聘者对公司的忠心程度。对于第一个问题“为何频繁换工作?”,应聘者应当尽可能说明自己频繁跳槽是客观因素引起的,而不是为了寻求更高的薪水、更好的待遇。对于第二和第三个问题,应聘者要突出自己对所应聘的职位和公司的浓厚兴趣,说明自己绝非朝三暮

四、频繁跳槽之辈。对于第四和第五个问题,应聘者应当强调自己在工作期间能够持续为公司带来利益、创造价值,同时也可以提及自己能够学习到新的知识和技能。

① My frequent job changes over the last five years have been due to the rapid changes in my profession.My jobs have been based on government contracts, and over the past few years there have been changes in the government policies, which caused some companies’ contracts to be canceled.Because of this, I had to quit several times.Because your business is based mostly on consumer products, and not on government contracts, I welcome the opportunity to work in a stable setting like yours.② Quite frankly, I can do this job.If the fear is that I am going to be bored, be assured I am dedicated and I don’t start a project that I don’t complete.Besides, I am the kind of person who is able to multitask.You’ll get more than your money’s worth.③ I’d say no.I’m not interested in other players in this industry.I like your brand of shoes a lot because of their superior quality and unique design.Actually, I won a number of races wearing them in college.Because of my positive experience with your products, I know I’d be good at selling them to customers.④ Well, that’s hard to answer.If I got this position, I’d say I would stay in this company as long as my work and effort are still valuable to the company and improving to myself.⑤ My own personal measure of growth in a job is new skills and knowledge learned and new understanding about the industry gained.As long as I can see this type of growth, I consider myself valuable to your company.应聘者的细心(Carefulness)

How careful are you?

像这类看似简单但又具描述性的问题,往往出乎应聘者的意料。多数人的回答往往简单笼统,无法让主考官信服。例如,笔者有一位朋友的职位是外企财务主管,他在招聘一名财务助理时,对参加应聘的二十多人提了以上问题。绝大多数人的回答如出一辙,除了再三强调自己的认真,似乎别无可说。只有一名应聘者以具有说服力的例子说明自己是如何细心。由于其

与众不同的回答,最终他从众多竞争者中脱颖而出,获得这一职位。后来据笔者的朋友透露,这名员工在工作当中确实很细心,很少出错。通过以上例子,这一问题的回答思路不言而喻。I’m very careful and detail-oriented.I’d like to give you an example.Once, I spent a whole night checking a sixty-slide PPT for a very important school project.I read it again and again until I couldn’t find any typos and grammar mistakes in it.Later I found that I had read it at least twenty times.The PPT was flawless, which helped the school win the project.应聘者的用心(Dedication)

① Do you have a boyfriend/girlfriend?

② Do you plan to have children?

③ Do you have any children?

涉及个人隐私的问题也是面试里的一个雷区。虽然专业的HR人员不会过问应聘者的私人生活,但是雇主总是希望更多地了解应聘者。如果不回答这类问题也不必直接拒绝,那样或许会失去一个机会。其实,面对这类敏感问题,应聘者可以尽量把问题转移到自己对工作的重视和热情上来,强调自己会用心工作,以打消雇主的顾虑。

透析外企面试如何回答刁钻问题 篇2

销售技能(Sales Skills)

应聘者应具备的主要销售技能包括了解客户需求的能力、现场推销能力、销售演讲能力、遭遇客户拒绝时的应对能力、销售成交能力等。下面笔者就通过分析与以上能力相对应的四道销售面试问题,来为应聘者提供可参考的应答思路。

1.Sell me this pencil. (考察应聘者了解客户需求的能力和现场推销能力)

应答思路:主考官提这一问题的主要目的是考察应聘者对客户需求的了解能力,同时也考察应聘者的现场推销能力及应变能力。在回答这一问题前,应聘者可以设想主考官是自己的客户,向其询问对欲购买的这支铅笔有哪些具体的需求或要求。然后,根据主考官的具体需求,应聘者可介绍该铅笔的主要特征,并着重强调这些特征会给客户带来哪些益处,以及如何满足客户的具体需求等。

参考回答:This pencil can benefit you by allowing you to easily correct errors, write quick, neat notes, and keep your shirts from getting ruined from leakage (渗漏). It is also the least expensive investment, and it is lightweight as well. Besides, you can have your name embossed (雕饰) on it for promotional purposes.

2.How do you make a sales presentation? (考察应聘者的销售演讲能力)

应答思路:对于这一问题,应聘者可以从销售演讲结构的构思、对听众的了解、PPT的制作以及在实际演讲过程中应该注意的事项(如视线交流、语速、语调等)等方面来组织自己的应答思路。

参考回答:First, I will prepare the structure of my presentation carefully and logically by identifying the objective and main points of the presentation. Then, I will try to find out how much or how little the audience knows about the subject, and what they expect from the talk. After that, I will prepare a well-designed PPT for the talk. Finally, during the presentation I will speak clearly, maintain eye contact with the audience, and try to make the presentation interesting by changing my speaking speed and pitch of voice (音调).

3.What techniques are most successful in handling objections? (考察应聘者应对客户拒绝的能力)

应答思路:应聘者在回答这一问题时,首先应说明在销售过程中遭到客户的拒绝并非坏事,销售者应把这一过程看做是了解客户需求、获取更多客户信息的关键步骤;然后再说明哪些具体策略能有效地应对客户拒绝,譬如认真倾听并解决客户所关心的问题等。

参考回答:First of all, I view an objection from a customer as an opportunity to engage in a conversation about something the customer is interested in. About the specific techniques in handling an objection, they may include: listening to and acknowledging the customer’s concern; asking questions to clarify things and ensuring you have got to the real objection; empathizing (移情) with the objection; putting forward a proposal to overcome the concern; confirming that you have addressed the concern.

4.What do you consider are the key skills in closing a sale? (考察应聘者的销售成交能力)

应答思路:这一问题涉及销售中常见的成交技巧,主要包括有效应对客户拒绝的技巧,以及通过观察客户的身体语言和说话的语气来判断客户是否真正想购买产品的能力。一旦客户同意购买某一商品,销售者应立即以书面形式确定交易,并进一步抓住机会向客户推销新产品,安排将来和客户见面的日期和时间等。

参考回答:The common skills in closing a sale include: overcoming the client’s objections by addressing his or her concerns; recognizing buying signals both verbal (言语的) and nonverbal (非言语的); allowing the client the appropriate time and silence to respond to the close; getting it documented as soon as possible once the client agrees to buy; having some friendly talk and giving some useful information to the client like new products or new plans of introducing new product lines; fixing the next appointment time and date.

在实际面试过程中,以上问题也可能会以行为面试问题(behavior interview questions)的形式出现,例如:关于销售演讲方面的问题(Describe the sales presentation you made last time.); 关于遭遇客户拒绝时的应对能力问题(Tell me about a time when you successfully handled rejections from a client.);关于销售成交能力的问题(Give me an example of a recent difficult sale and how you closed the deal.)。这三种行为面试问题同样也可以参考上文所述的应答思路进行回答。

除了上述列举的四类问题外,关于销售技能的面试问题还有可能涉及应聘者对销售过程的理解(What is a typical selling process?)、对销售总体技巧的理解(What do you think are the most important skills in succeeding in sales?)、对销售态度的理解(What do you like and dislike about the sales process?/What aspect of sales do you find the most rewarding?/How do you keep yourself motivated?)、应聘者的谈判能力(Describe a recent situation where you negotiated terms with a tough customer./Tell me about an important negotiation that failed. What went wrong and why?)、应聘者的说服力(Give an example of when you had to overcome strong resistance from a customer and persuade the customer to buy your product.)、应聘者在销售方面的弱点(What is your biggest difficulty in selling?)等。应聘者在参加销售面试前应充分准备好这些问题的应答思路。

销售目标与业绩(Sales Targets and Performance)

在销售面试中,主考官通常会针对销售目标的设置、销售目标的实现状况以及所完成的具体销售额等方面提问。通过提问这些问题,主考官主要想了解应聘者是否具备销售动力和激情、明确的工作方向、迎接挑战的能力以及完成销售目标的能力。

1.关于销售目标的设置

关于这类问题,应聘者在回答时可主要涵盖以下几个方面:确定目标市场对自己产品的需求情况;了解竞争者的产品对市场的占有情况;挖掘目标市场可能接受自己产品的原因;估计目标市场可能有多少客户会接受并使用自己的产品;制定自己的月度销售目标和年度销售目标。

2.关于销售业绩

关于这类问题,应聘者要如实回答。如果应聘者以往的销售业绩不是很理想,应聘者可以简要说明原因,并表明自己有能力和信心提高自己的销售业绩。以下列举一些有关销售目标与业绩的常见面试问题,供应聘者自行练习回答用。

☆How do you set your sales targets?

☆ What was the size of the territory you covered in your last job and what was the sales volume?

☆How have your sales figures compared to your peers?

☆ Did you meet the goals set by your sales manager during the previous year?

新客户开发能力(New Client Development Skills)

开发新客户是销售工作永恒的主题,销售人员一定要时时刻刻努力寻找潜在的客户。因此,在销售面试中通常少不了关于新客户开发的问题。在回答这类问题前,应聘者应了解开发新客户的常见方式,通常包括以下几种:①通过参加老乡会、同学会、战友会,加入企业家协会,或参加培训课程等方式结识潜在客户;②让现有客户帮助介绍新客户;③参加各种展览会、信息交流会、信息发布会、订货会、技术交流会等,从中开发新客户;④通过查阅各种资料寻找新客户,包括电话簿、专业书报、杂志、当地报纸、各类广告等;⑤把产品或服务信息发到网上,吸引新客户;⑥通过打推销电话(cold calls)寻找新客户;⑦通过群发邮件开发新客户;⑧上门拜访潜在客户并推销产品。

除了要了解以上常见的新客户开发途径外,应聘者还应了解应聘公司所属行业的常见的新客户开发途径。例如,房产租赁和销售行业的销售人员经常会打推销电话。以下列举一些常见的该类面试问题,供应聘者自行练习回答用。

☆What methods do you use to get prospects (潜在客户)?

☆ What is your best source of new accounts (客户)?

☆ Do you like cold calling?

☆ Do you use networking to get clients?

☆How much of your time is spent in serving old accounts versus generating new ones?

☆ How many new accounts did you get last year?

☆ Tell me how you developed your largest account.

☆ Tell me about a recent sale that you failed to get.

☆ What difficulties do you think you would experience if you had to establish a new territory?

客户维护能力(Client Retention Skills)

应聘者的客户维护能力也是主考官考察的重要方面。在参加面试前,应聘者应了解客户维护的常见方式和技巧,包括以下几个方面:①建立客户档案,充分了解并把握客户的详细信息;②通过节假日问候客户、给客户寄送礼物、宴请客户等方式,向客户表示关心和问候;③以良好的服务质量和业务水平满足客户的需求,服务要热情周到、细致全面、有针对性;④与客户加强业务以外的沟通,努力与客户建立起朋友般的关系,获取客户的信任;⑤多做些销售之外的事情,在自己力所能及的范围内帮助客户解决一些问题;⑥尊重客户并真诚对待客户。以下列举一些常见的该类面试问题,供应聘者自行练习回答用。

☆What do you think are the most effective ways of retaining clients?

☆How do you entertain clients?

☆How many appointments did you have in a typical week?

☆ How much time do you spend directly with a customer on an average day?

☆ Tell me about a time when a customer was dissatisfied and how you dealt with him or her.

☆Tell me about the most difficult customer you have ever handled.

外企面试英语问题回答 篇3

一、Education 关于教育背景的问题

1. Why did you select your major area of study? 你为什么选择了这个专业?

问题分析: 外国面试官更喜欢提“为什么”的问题, 他希望申请人是一个有主见的人。

回答示范1: I was quite good at mathematics and physics back in high school so I chose a related major, Telecommunications. I also applied for the major of computer science. You know, these two majors are the hottest these years.

点评1: 实话实说。

回答示范2: As a matter of fact, I didn’t select the major of Geography Education at all, because I have never wanted to be a teacher. I had chosen Business Administration, Economics and Logistics Management when I applied to Zhongshan University, but unfortunately I failed to get into these hottest majors. The score I got on the College Entrance Examination was about ten points less than the minimum requirement. The school allocated me to a cold major, Geography Education, hehe. Luckily, I could select a second focus. I chose Public Relations Management to be my minor area of study. What was that saying? “When God closes the door, he opens a window.” Hehe.

点评2: 这个回答似乎很长, 但是却不得不这么长。这是一个典型的中国特色, 如果你的分数够不上第一志愿, 学校就把你打入某一个“冷宫”专业去, 而你为了进入这所一流的大学不得不屈服。这种怪现象制造出很多感觉自己比窦娥还冤的“冤男怨女”, 学着“地理教育”却痛恨从事教师职业, 学着“国际政治”却连国际新闻都懒得看!这个回答的优点在于: 第一, 向外国面试官普及了一下中国特色; 第二, 强调了自己对商业和管理一贯的热诚; 第三, 告诉对方其实自己高考只差10分才没进去最热门的专业; 第四, 自己是个不轻言放弃的人, 主修学不成用辅修来弥补; 第五, 把上帝拉进来, 显出你的幽默。

回答示范3: I selected Business English as I was quite good at English back in high school. Apart from this, my high school teachers recommended that I select a major related to business, since I showed some good qualities for business management at a young age. So, I chose this major, business plus English, two in one, hehe.

点评3: 这个回答强调了自己的两大优点: 第一, 英语好; 第二, 早在高中就已经是老师心目中适合从商的人。自夸而不着痕迹, 实在是高哇!

2. What subjects were your favorite? Why? 你最喜欢的课程是什么, 为什么?

问题分析: 与中国面试官一样, 对于应届毕业生, 外国面试官经常问问有关学业方面的问题。面试官喜欢的申请人, 是对自己专业的优缺点分析得头头是道的人。

回答示范1: I liked Marketing Principles and Sales Management because the two courses provided us with the most up-to-date information on marketing and sales, including the origin and development of some famous brands, Pepsi, Nestle, and the local brands, Lining, Wang-lao-ji and so on. I felt that I already stepped into the business world when studying these courses. They were fantastic!

点评1: 喜欢的专业和自己申请的职业有紧密关联, 而且提到知名品牌的名字, 很容易使人产生共鸣。

回答示范2: I like the subjects that include lots of experiments, for example, CAD and Circuit Design. I found that I can learn more quickly by doing experiments than only studying the theories. I guess it’s partly because I am good with my hands, and doing experiments gives me a chance to learn in a creative way.

点评2: 利用课程说到自己“善于动手”和“有创造力”的优点, 不错。

回答示范3: My favorite courses are mostly in my minor area of study, Public Relations, as my major Geography Education is not really my interest. I like the courses of PR Crisis, Corporate Image and Media Relations not only because their content is interesting and useful, but also because they are taught in a very interactive way. Most teachers have an overseas MBA degree so they taught us as MBA students. It’s really cool, you know, we usually did the case studies on our own first, and then presented our opinions in front of the whole class. I loved those subjects!

点评: 的确有很多同学并不喜欢自己的主修课程, 那么, 请像这位同学一样, 告诉面试官你真正的兴趣在哪里。

3. What subjects were your least favorite? Why? 你最不喜欢的课程是什么?为什么?

问题分析: 外国面试官往往更加辨证, 在问完成功经历后一定要追问失败经历, 问完喜欢什么科目之后也要问问不喜欢什么科目。

回答示范1: My least favorite courses include Marxism and Revolutionary History of China. I don’t like these subjects not because I am not a patriot─actually I love my country and I am fascinated by its revolutionary history. However, these subjects turned out to be disappointments as the textbooks and the ways they were taught were nothing but a repetition of the history subjects in our secondary school.

二、Personal Information 关于个人信息的问题

1. What’s the meaning of your English name? 你的英文名字有什么含义么?

问题分析: 有些申请人的英文名字不合常规, 比如叫King, 或者Sushi, 或者Monk等等。面试官询问这些申请人名字的含义, 主要有几个目的: 第一, 缓解面试的紧张气氛; 第二, 面试官也有一点点好奇心; 第三, 给申请人一个展示自己独特个性的机会, 因为敢于给自己起独特名字的人往往具有很独特的个性, 这些人希望引起别人的注意。

普通回答: Actually, Sushi is my nickname. My friends gave me this name because I like to eat the Japanese food sushi.

点评: 这个回答体现出你是个什么样的人呢?在中国吃寿司价格不菲, 如果吃寿司吃到了朋友给你起了“寿司”这个外号的地步, 这个申请人一定不会是囊中羞涩的人。同志们想一下, 我们在面试的时候, 是把自己伪装成“艰苦朴素”, 还是“锦衣玉食”呢?即使现如今寿司已经跌价到人尽可食的地步, 你这个回答也只是在告诉面试官: 嘿, 我可是个好吃的人啊!比较一下以下的这个回答, 你就知道哪个更胜一筹了。

回答示范1: As a matter of fact, Sushi is a nickname my friends gave me, because I like sushi and like to make sushi. I can make about ten different kinds of sushi! My friends say that my personality is a bit like sushi, simple but good, hehe.

点评1: 与刚才的回答相比, 这个回答体现出你是个什么样的人呢?一个擅长制作寿司的女孩子一定是动手能力比较强的, 而且喜欢做一些琐碎小事的人。同时, 把寿司的优点引申成自己的个性优点: 简单而美好, 真是一个不错的比喻。

回答示范2: The name King may sound a bit aggressive, I hope it won’t make you feel uncomfortable. As a matter of fact, I chose the name King simply because it sounds like my Chinese name Jing. But, there is also a hidden meaning in it, that is, I wish to conquer diseases like a King!

点评2: 如果你给自己起了一个类似“国王”这样比较aggressive的名字, 就得想好怎么样解释才能让面试官知道你并不是一个过分aggressive的人。这个回答体现了该申请人热爱自己医生职业的特点。

回答示范3: My given name in Chinese is Meng, so I chose Monk to be my English name. I admire the spirit of monks, you know, abstinence and tolerance.

点评3: 回答得妙呀, 不仅仅真实, 而且展现了自己的独特个性, 告诉面试官自己身上有和尚般的优秀品质: 克制欲望、容忍。面试官只要不想嫁给你, 就一定会喜欢这样的回答。

2. What’s the meaning of your email address? 你的电子邮件地址有什么寓意么?

问题分析: 当代青年男女个性张扬, 所以连email地址也颇为独特。令笔者或迷惑或微笑的email 地址有很多, 比如neverlazy, bighead, lazyfish, 52n52n, yulovehong等等。与上一个问题一样, 善于交流的面试官往往乐于给你一个机会展示自己的个性。

较差回答: Lazyfish? Oh, I admire the goldfish for living an easy life. Compared to goldfish, human beings live a fast-paced life. So I chose this email address to make me feel a bit relaxed.

点评: 个性倾向于过慵懒的生活, 唉!

较差回答: 52n52n? oh, it means “I love you, I love you,” because 5 sounds like “I” in Chinese, and 2 for “love”, n for “you”. I registered this address to please my girlfriend, hehe.

点评: 公开示爱?啧啧, 除了他的女朋友会觉得甜蜜蜜, 别的人一律会露出特虚伪的笑容或胃里泛酸。唉!

回答示范: Neverlazy? Oh, I want to encourage myself never to be lazy! You know I am a hardworking person. So, it’s my slogan!

点评: 在email地址中都要给自己励志的女子, 一定是个超级工作狂, 好呀! (这名女子如愿进入了宝洁公司的CBD部门。)

3. Where are you from? Where is your hometown? 你是哪里人?家乡在什么地方?

问题分析: 很多老外在中国工作居住多年, 甚至自诩为中国通, 他们可能会顺便问问你是哪里人, 拉近和你的距离。

回答示范1: I was born and raised in the city of Wuhan. As far as I know, our company has a branch office near Hanzheng Street, and it’s quite a big office.

点评1: 这个回答说出了该公司在武汉的地址, 展示了一下自己提前所做的功课。

外企面试常见问题及回答技巧 篇4

*我们为什么要聘用你?(目的:测试沉静与自信)给一个简短、有礼貌的回答:“我能做好我要做的事情”、“我相信自己,我想得到这份工作”。*为什么你想到这里来工作?(目的:测试对一项工作的准备能力和自我表达能力)事实上,面试是求职者入公司所做的第一件工作,那么,为此项工作所做的准备,就可以反映出一个人对工作的准备能力。因为你在此前必须进行大量的准备来了解这家公司。组织几个原因,最好是简短而切合实际的。*这个职位最吸引你的是什么?(目的:让你表现对这个公司、这份工作的看法)回答应使考官确认你具备他要求的素质。*你是否喜欢你老板的职位?(目的:测试你对未来的设计能力)回答当然是“YES”,如你不满意,可补充:“当我有这个评测能力时”,或“有这样一个空缺时吧”。*是否愿意去公司派你去的那个地方?(目的:公司希望能找多面准备的员工)如果你回答“NO”,你可能会因此而失掉这份工作,记住:你被雇用后,你可以和公司就这个问题再行谈判。*谁曾经给你最大的影响?(目的:了解你的手段)选一个名字即可,最好是你过去的老师等,再简短准备几句说明为什么。*你将在这家公司呆多久?(目的:公司希望排除短期员工)回答这样的问题,你该持有一种明确的态度,即:能待多久待多久,尽可能长,“我在这里继续学习和完善自己。”*你最大的成就是什么?(目的:测试你的总结能力)准备一两个成功的小故事。*能提供一些参考证明吗?(目的:了解你的手段)你该准备好一些相关的整洁的打印件,并有现在的电话和地址。*未来的五年,你想成为什么样子?(目的:测试你对未来的设计能力)你事业的目标回答一定要得体,根据你的能力和经历。*有和工作相关的训练或品质吗?(目的:看你的自测能力和自信程度)说明要短,举两三个最重要的品质,要有事实依据。*导致你成功的因素是什么?(目的:总结能力)回答要短,让考官自己去探究,比如只一句话:“我喜欢挑战性工作。” *你还有什么问题吗?(目的:看你的思考能力和沟通能力)你必须回答“当然。你要准备通过你的发问,了解更多关于这家公司、这次面试、这份工作的信息。

如何应付面试官询问的刁钻问题 篇5

你可能已经读过求职方面的书,并在心里反复温习了面试标准问题的答案,但是如果面试官提的是其他问题,一些你没有想到的问题,这时该怎么办?这样的问题可能是最难的,因为它们会表明你的思维的敏捷程度。它们可能非常有诱惑力,让你戒备心全无,从而中了面试官的圈套,展现出自己的方方面面,包括你原本不打算暴露出来的某些个性。

1.“你最近读了什么书?”在应聘法院书记员的职位时,有三位联邦法官问到我这个问题。我告诉他们我正在读的小说的名字。有一名法官说从来没有听说过这本书,另一个说自己只读蒙大拿州作家的书,第三个说知道这本书的作者,并在新闻方面与我有着同样的兴趣。——安妮•玛丽,4月23日

我们的建议:最好是从这个问题与这份工作之间有什么关系的角度来考虑。谈一些热门的与法律有关的期刊或书籍要好于谈自己正在读的小说。虽然你也许会发现面试官与你有着同样的文学方面的兴趣,但是面试官问这个问题的目的其实是想知道你是否了解专业领域的最新发展状况。

2.当我听到“XX年后你希望自己是什么状况”这个问题时,我试图用幽默的方式回答这个问题(比如,希望在彩票中奖后去热带地区生活),不过我想知道专业人士为什么会提出这个问题。——苏珊,194月29日

我们的建议:你的直觉是正确的!他们到底想知道什么?“五年以后,我希望自己仍在努力工作,而且能够把工作做到最好。”这样的答案会让面试官觉得你工作努力,而且给自己设立了高标准。你也可以表示想继续学习,为自己所从事的这个领域创造更大的价值。

3.我一直想知道的是,当那些老板问“你的缺点是什么”时,他们到底想听到什么。告诉他们你有爱吃巧克力这个缺点吗?还是告诉他们你的缺点就是不肯告诉别人自己的缺点?你知道如何回答这样的问题吗?——芭芭拉,年4月30日

我们的建议:这是一个非常常见的问题。如果你说自己没有缺点,那会显得骄傲自大。如果你用幽默的方式回答这个问题,会显得太轻浮。这是一个不好回答的问题,面试官想看你如何处理这样的问题。谈一个从其他角度来看是长处的缺点。千万不要落入面试官的圈套,把对方视为母亲、父亲或是听忏悔的神父,说一些关系到能否得到这个工作的重要内容!一种好的回答方式是:“我很难和不尽职尽责的人一起工作,

《如何应付面试官询问的.刁钻问题》()。我对自己的工作有很高的标准,我希望别人也给自己设立高标准。我正学着在为不公平的境遇气恼之前,明确要求别人更投入地对待自己的工作。”还要指出自己怎样克服这个缺点。

4.几年来,我遇到了三个刁钻的问题。可惜的是,我因没有心理准备而未能给出令人满意的答复。

(1) 你的约会很多吗?(问这个问题的是美国一家防务公司的一名女面试官。)

(2) 你今天为什么来这里?(一家投资银行的面试官走进他的办公室,看到我坐在那里等他时所问的问题。)

(3)如果此时外面有一艘宇宙飞船着陆,你会走进去吗?如果它可以去任何一个地方,你会要求它把你带到哪里?(一家投资银行的面试官所问的问题。)——凯利,1999年5月3日

我们的建议:这几个问题都具有挑战性。虽然第一个问题看上去有点不同寻常,是一名女性向另一名女性提出的问题,但你仍需要认真作答,让对方感到满意。比较好的回答方式是:“如果你担心我对私人生活的关注程度大于对工作的关注程度,那么我想向你保证,我对工作非常投入。同样,我努力保持平衡的生活,以各种各样的方式充实我的业余生活。”这既回答了面试官提出的问题,也没有侵犯自己的隐私。

“你今天为什么来这里”这样的问题给你提供了一个阐述自己对这份工作的热情的机会。如果你不是从这句话的表面意思去看,那么这就是一个刁钻的问题。在接受面试时,很重要的一点是,让自己轻松一点,不要分析每个问题到底是什么意思。想方设法让你的回答能够拉近你与面试官之间的关系,并表明你作为这个职位的应聘者,有着自己的优势。“我来这里是要和你讨论一下我应聘某某工作的问题。你愿意听我介绍一下自己的情况吗?”(如果面试官那天面试的不止是应聘这个岗位的人,那么他可能也会提这样的问题。)

宇宙飞船这个问题问的是你有多大的冒险精神。要回答这个问题,需要根据你对自己所应聘的工作的了解好好组织自己的语言。假如这项工作要求你具有创新精神,那么你可以说:“是的,我会上去,去见见曾经在这个星球上走过的那些最具有创新精神的人,问问他们最喜欢用什么方式来让自己尽可能保持创造力。”

5.你是愿意做一个大池塘里的一条小鱼,还是愿意做一个小池塘里的一条大鱼?一个小池塘里的一条大鱼——那么池塘就属于我了,但是没有什么可让我征服的。一个大池塘的一条小鱼——这样的话我就有很多成功的机会!!!——斯科特,1999年5月6日

透析外企面试如何回答刁钻问题 篇6

关于应聘者的领导能力

Tell me how you went about setting the goals for your team members and gaining commitment from them.

通过这一问题,主考官主要想了解应聘者是如何通过设置团队目标来领导自己的团队,以及采取了何种方法或手段来引导团队成员实现目标。在回答这一问题时,应聘者应当使用恰当的例子,充分说明自己擅长制定团队目标并领导团队成员实现目标。以下回答针对的是如何成功地为销售团队制定目标,以及制定目标会带来怎样的好处。

[具体任务] I needed to set the sales team objectives for the next year. [执行步骤] I referred to the sales department goals for the next year to decide which activities and tasks our team should concentrate on. I clearly communicated the relationship between our team goals and the department goals to my team members and explained which activities would best result in achieving these goals. [完成结果] The members really benefited from having a clear idea of the team goals and how we could contribute to achieving them. Having clear goals meant they were able to see how each of them was an essential part of the team’s success, and this motivated them towards achieving the goals.

关于应聘者的决策能力

Tell me about an important decision you made in your previous job.

通过这一问题,主考官想要了解的是应聘者能否作出思维缜密的决策,是否具备果断的决策能力。在回答这一问题时,应聘者首先应该分析各种影响自己决策的因素,然后权衡各种选择,最后作出最妥当的决策。以下参考回答是关于如何更经济地为公司采购原材料。

[具体任务] I was in charge of the purchase of raw materials for our company. [执行步骤] We always ordered a month’s supply at a time to keep inventory costs low. I had to decide whether to keep doing this or buy six months’ supply and get a discount for ordering such a big volume and escape possible future price increases. I did some research and figured out that we could reduce our costs by buying for six months, especially since the amount we used remained practically unchanged month on month. [完成结果] It turned out that I was right, and the prices increased quite a lot during those six months.

关于应聘者解决问题的能力

Describe a thorny problem you had to solve in your last job.

这个问题旨在考查应聘者识别问题、分析问题和解决问题的能力。应聘者首先应从自己的工作经历中寻找一个与所应聘职位密切相关的实例,然后说明自己是如何处理这一问题的,并对处理结果加以描述。此外,应聘者选择的实例最好是自己成功解决的问题。以下参考回答是关于如何成功处理客户对质量低劣产品的投诉。

[具体问题] Last July, we were receiving a lot of complaints about the poor quality of our products. [解决措施] I met with the staff concerned in the Quality Control Department and discovered that the problem seemed to be with the poor raw materials from our vendors. I investigated and found that the system for checking the quality of raw materials was outdated. Then, an up-to-date system for checking the quality of raw materials was quickly introduced. [处理结果] This sorted out the problem and we had fewer complaints from our clients.

关于应聘者的创新能力

Tell me about a suggestion that you have recently made to your manager.

这一问题是用来了解应聘者是否具备积极主动的创新思维能力,是否能够为公司提供一些有益的创意。应聘者从过去的工作经历中搜寻的相关案例,要能说明自己能够积极主动地为公司提供有益于公司发展的建议。以下参考回答是关于如何说服上司为采购部的员工提供一次有关即将上市的新产品的培训。

[具体问题] I worked in the Purchasing Department and the company was launching a new product. The Sales Department had in-depth training on it, but we had none. [解决建议] I suggested that the Purchasing Department should also receive the training so that we would better understand what components should be purchased and be able to ask our vendors some wise questions. It was agreed that we would all undergo a short version of the training. [处理结果] This meant that we could deal professionally with our vendors and it also motivated us, feeling part of the launch excitement.

关于应聘者的沟通能力

Describe a situation where you negotiated with your manager to reach an agreement.

通过这一问题,主考官想要了解应聘者是否具备明确传递信息的能力以及为获得双赢结果的沟通能力。回答该问题时,应聘者应首先简单介绍具体问题,然后详细阐释自己如何以合作的方式和态度与对方一起商讨问题,以及自己如何以充分的论据说服对方接受自己提出的解决方案;最后简述一下处理的结果。以下参考回答是关于如何说服主管为其下属完成项目任务提供更多的时间。

[具体问题] My supervisor gave me an unreasonable deadline to complete a project. [解决方案] I asked him how he had come up with the deadline. He said that it was based on his deadline to present the project to his line manager. Then, I detailed every step that needed to be taken to complete the project and how long each step would realistically take. After that, we discussed possible ways of reducing these time frames, and I suggested allocating more resources to the project. Finally, I was asked to put together a project proposal that covered what we had discussed and he would use this to negotiate with his line manager for a more realistic time line. [处理结果] The result was that we were able to settle on a plan that worked for both of us.

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